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This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performan
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Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why: the performance we want to measure
The Balanced Scorecard
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The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial
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