Search Results for: Conducting The Reference Interview Third Edition

Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the

Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of st

This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and mic

The new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication