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Purpose. The purpose of this paper is to discuss how demographic changes in developed countries will continue to drive the tourism and hospitality industries to
Robots in travel, tourism and hospitality: Key findings from a global study
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This report presents part of the results of the first global study on customers’ perceptions on robots in travel, tourism, and hospitality implemented by the
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This book envisions the future of tourism in an economy that is largely automated. ‘Robonomics’ is the term given to this economic system that relies on rob
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The report focuses on some of the digital technologies in tourism and hospitality, namely: digital displays, kiosks, mobile applications, smart appliances, inte
Information and Communication Technologies in Tourism 2023
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This open access book provides an extensive overview of the usage of information and communication technologies in the tourism and hospitality industry. It pres