Search Results for: Handbook Of Service Description

The Handbook of Service Description introduces an in-depth overview of service description efforts. The book also highlights the recent Unified Service Descript

This is a comprehensive, practical and theoretical guide to the latest thinking in the foundations of services. The authors present contributions from the world

Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively s

What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you

A comprehensive guide to service-learning for social justice written by an international panel of experts The Wiley International Handbook of Service-Learning f