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This book is a simulation of a live course on human performance improvement/human error prevention (HPI/HEP) created by the preeminent authority on HPI/HEP. It
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This title was first published in 2002: This field guide assesses two views of human error - the old view, in which human error becomes the cause of an incident
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Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accide