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Measuring and Improving Patient Satisfaction provides a detailed "how-to" approach to establishing an effective patient satisfaction measurement program. The re
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The book explores the patient's perception of care to identify the drivers and implications of patient satisfaction. ... . The second edition offers significant
An Evaluation of the Patient Satisfaction Process at Health One
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Evaluation of the Department of Veterans Affairs Mental Health Services
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Approximately 4 million U.S. service members took part in the wars in Afghanistan and Iraq. Shortly after troops started returning from their deployments, some