Search Results for: Linguistic Ethnography Of A Multilingual Call Center

This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of “the life of a calling script” from produ

Research Companion to Language and Country Branding brings together entirely new interdisciplinary research conducted by scholars working on various sociolingui

In today’s globalised world, large-scale migration is the norm. A contributing factor to the successful settlement of migrants is the ability to access work a

This book draws on case studies of language management within British organisations to examine the decisions they make about language diversity in their profess

The Business of Words examines the practices of ‘high-end’ language workers or wordsmiths where we find words being professionally designed, institutionally