Quality Management in the Nonprofit World

Quality Management in the Nonprofit World
Author :
Publisher : Jossey-Bass
Total Pages : 208
Release :
ISBN-10 : UCSC:32106009658771
ISBN-13 :
Rating : 4/5 (71 Downloads)

Book Synopsis Quality Management in the Nonprofit World by : Larry Kennedy

Download or read book Quality Management in the Nonprofit World written by Larry Kennedy and published by Jossey-Bass. This book was released on 1991-05-06 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword PrefaceThe Author 1. The Benefits of Quality Management: Maximum Service and Financial Freedom 2. Quality Defined: Fulfilling Client, Community, and Contributor Requirements 3. The System of Quality: Finding and Eliminating the Causes of Problems 4. Setting Standards for Quality: Achieving the Priorities of Compassion and Performance 5. Quality and Entrepreneurship: The Marketing Edge 6. The Psychology of Quality: Eliminating the Obstacles to Improvement 7. Quality Management: A Lifestyle for the Long Run 8. The Quality Crusade: A Strategy for Implementing Change.


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