Relationship Management in Banking

Relationship Management in Banking
Author :
Publisher : Kogan Page Publishers
Total Pages : 401
Release :
ISBN-10 : 9780749482848
ISBN-13 : 0749482842
Rating : 4/5 (48 Downloads)

Book Synopsis Relationship Management in Banking by : Steve Goulding

Download or read book Relationship Management in Banking written by Steve Goulding and published by Kogan Page Publishers. This book was released on 2018-10-03 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Endorsed by the Chartered Banker Institute as core reading for the Personal & Private Banking and Commercial Lending modules, Relationship Management in Banking supports and develops the need to be able to manage key customer relationships. The text considers the nature of commercial relationships and help the reader synthesise complex factors in order to develop a robust relationship management methodology. It will draw from bona fide case studies and examples that can demonstrate key relationship management concepts as well as bring learning to life and share examples of customers, good and bad, from a range of different sectors. Through case studies and providing online updates to regulations, Relationship Management in Banking considers how to critically analyze approaches to relationship management used for a variety of banking customer types and examine the impact of legislation, regulation, governance and technology on banking relationship management and customer acquisition and retention. Online supporting resources include a glossary and updates to regulation.


Relationship Management in Banking Related Books

Relationship Management in Banking
Language: en
Pages: 401
Authors: Steve Goulding
Categories: Business & Economics
Type: BOOK - Published: 2018-10-03 - Publisher: Kogan Page Publishers

DOWNLOAD EBOOK

Endorsed by the Chartered Banker Institute as core reading for the Personal & Private Banking and Commercial Lending modules, Relationship Management in Banking
Psychology of Relationship Banking
Language: en
Pages: 248
Authors: James Lynch
Categories: Business & Economics
Type: BOOK - Published: 1996-07-31 - Publisher: Woodhead Publishing

DOWNLOAD EBOOK

Jim Lynch's latest book focuses on one of the major threats to the banking industry - customer defection. The tradition of customers remaining loyal to their ba
The Value of Relationship Banking During Financial Crises
Language: en
Pages: 48
Authors: Giovanni Ferri
Categories: Bancos - Corea
Type: BOOK - Published: 2001 - Publisher: World Bank Publications

DOWNLOAD EBOOK

Relationship banking, with surviving banks, has a positive value during a systemic financial crisis. For many viable small and medium-size businesses in the Rep
Managing Banking Relationships
Language: en
Pages: 160
Authors: Gerald Leahy
Categories: Business & Economics
Type: BOOK - Published: 1997-01-15 - Publisher: Woodhead Publishing

DOWNLOAD EBOOK

Leahy looks at the principles governing the relationships between businesses and their bankers, and at the services banks provide to their corporate clients, ex
Relationship Banker
Language: en
Pages: 0
Authors: James Logan Hunt
Categories: Biography & Autobiography
Type: BOOK - Published: 2009 - Publisher:

DOWNLOAD EBOOK

In 1916, Eugene W Stetson, a thirty-five year old banker from Macon, Georgia, became a vice-president with the Guaranty Trust Company of New York, a 'Morgan Ban