Search Results for: Total Quality Management

Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The boo

Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case

By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of

This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and technique