Search Results for: A Guide To Computer User Support For Help Desk And Support Specialists A Guide To Help Desk Technology Tools And Tec

Equip current and future user-support professionals with the critical people skills and exceptional technical knowledge necessary to provide outstanding support

This book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of indust

This book focuses on the technology, tools and techniques involved in running an effective help desk. A Guide to Help Desk Technology, Tools & Technology takes

Helpdesk Management in Ihrer Firma - im Zeitalter der Intranets noch telefonbasiert? Wie Sie auf dem Gebiet der technischen Unterstützung der Angestellten auf