Search Results for: Citizens And Service Delivery

In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages o

Citizen Participation in the Age of Contracting is based on a simple premise: in democracies, power originates with citizens. While citizen participation in gov

The report reviews how citizens can influence education, health and social protection services through access to information and opportunities to hold providers

This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local an

This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous con