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Delivering Quality Service
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Pages: 248
Authors: Valarie A. Zeithaml
Categories: Customer service
Type: BOOK - Published: 1990 - Publisher: Simon and Schuster

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Delivering Quality Service
Language: en
Pages: 185
Authors: Valarie A. Zeithaml
Categories: Business & Economics
Type: BOOK - Published: 2010-05-11 - Publisher: Simon and Schuster

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Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exac
Delivering Quality Service
Language: en
Pages: 0
Authors: Valarie A. Zeithaml
Categories: Business & Economics
Type: BOOK - Published: 2009-03-25 - Publisher: Free Press

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Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exac
Delivering Quality Health Services: A Global Imperative
Language: en
Pages: 100
Authors: OECD
Categories:
Type: BOOK - Published: 2018-07-05 - Publisher: OECD Publishing

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This report describes the current situation with regard to universal health coverage and global quality of care, and outlines the steps governments, health serv
Surviving Supply Chain Integration
Language: en
Pages: 162
Authors: National Research Council
Categories: Technology & Engineering
Type: BOOK - Published: 2000-03-23 - Publisher: National Academies Press

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The managed flow of goods and information from raw material to final sale also known as a "supply chain" affects everythingâ€"from the U.S. gross domestic pr