Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO

Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO
Author :
Publisher : McGraw Hill Professional
Total Pages : 241
Release :
ISBN-10 : 9780071808088
ISBN-13 : 0071808086
Rating : 4/5 (88 Downloads)

Book Synopsis Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO by : Doug Lipp

Download or read book Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO written by Doug Lipp and published by McGraw Hill Professional. This book was released on 2013-03-29 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955 that eventually became the Disney University—the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand. Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.


Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO Related Books

Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO
Language: en
Pages: 241
Authors: Doug Lipp
Categories: Business & Economics
Type: BOOK - Published: 2013-03-29 - Publisher: McGraw Hill Professional

DOWNLOAD EBOOK

Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create “The Happiest Place on Earth,” Van France a
Talent Chooses You
Language: en
Pages: 328
Authors: James Ellis
Categories:
Type: BOOK - Published: 2020-06-03 - Publisher:

DOWNLOAD EBOOK

If you want your business to grow, you need to be able to rely on your ability to hire talent reliably and consistently. No talent pipeline? No growth, and no b
Principles of Management
Language: en
Pages: 0
Authors: David S. Bright
Categories:
Type: BOOK - Published: 2023-05-16 - Publisher:

DOWNLOAD EBOOK

Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a tra
Brand Admiration
Language: en
Pages: 292
Authors: C. Whan Park
Categories: Business & Economics
Type: BOOK - Published: 2016-09-16 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

Brand Admiration uses deep research on consumer psychology, marketing, consumer engagement and communication to develop a powerful, integrated perspective and i
Improving the Airport Customer Experience
Language: en
Pages: 230
Authors: Bruce J. Boudreau
Categories: Airports
Type: BOOK - Published: 2016 - Publisher:

DOWNLOAD EBOOK

"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport cus