Search Results for: Emotional Intelligence In Tourism And Hospitality

Emotional intelligence is the capability to recognize, use and manage one's own emotions and those of others. The use of emotional information guides thinking a

As competition increases throughout the economic sector, those who can integrate cutting edge research into their business strategies will have a competitive ad

This book explores the latest developments in the field of smart tourism, focusing in particular on the important cultural and sustainability synergies that hav

Human resource departments have been a crucial part of business practices for decades and particularly in modern times as professionals deal with multigeneratio

This book offers conceptual discourse, empirical evidence, application of existing and emerging theories, and implication of practical findings. It discusses th