Download or read book Say What!? Communicate with Tact and Impact written by ANN M. BUTERA and published by CRC Press. This book was released on 2022-05 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is a guide for professionals who want to interact proactively and persuasively with those they work with, audit, or review. It describes techniques that could be used during virtual, in-person, telephone or video conferences (as opposed to emails, workpapers, and reports).