Search Results for: Metrics That Matter

How to Conquer the Effective Frontier and Drive Improved Value in Global Operations Growth has slowed. Volatility has increased and the world is more global. Br

Colleges sell themselves by the numbers—rankings, returns on investments, and top-ten lists—but these often mislead prospective students. What numbers shoul

How the obsession with quantifying human performance threatens business, medicine, education, government—and the quality of our lives Today, organizations of

The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that softw

This pocket guide brings together client and provider perspectives on IT and outlines a set of common measures that both sides can relate to. It seeks to emphas