That's Customer Focus!

That's Customer Focus!
Author :
Publisher : That's Customer Focus!
Total Pages : 201
Release :
ISBN-10 : 9781419686030
ISBN-13 : 1419686038
Rating : 4/5 (30 Downloads)

Book Synopsis That's Customer Focus! by : F. Ray Miller

Download or read book That's Customer Focus! written by F. Ray Miller and published by That's Customer Focus!. This book was released on 2008 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Differentiate your business by sharpening your Customer Focus or risk giving your competitors a competitive advantage.The-best-of-the-best do this. They know that the only long-term strategy that effectively creates customer loyalty, long-term profitability and which strengthens both internal service performance and productivity is a Customer-Focused strategy.This outstanding book explains what it takes to become truly Customer-Focused. It provides detailed, step-by-step instructions on what you need to do to create customer focus throughout your entire organization. We describe in detail, 12 proven 'best practices' strategies which you can learn from and use to create your own customer focus strategy and implementation plan. This book contains over 200 pages of detailed explanations, real world examples, stories and case studies as well as exercises and worksheets which have been designed to help you achieve greater customer focus in your organization, company, department or team.


That's Customer Focus! Related Books

That's Customer Focus!
Language: en
Pages: 201
Authors: F. Ray Miller
Categories: Business & Economics
Type: BOOK - Published: 2008 - Publisher: That's Customer Focus!

DOWNLOAD EBOOK

Differentiate your business by sharpening your Customer Focus or risk giving your competitors a competitive advantage.The-best-of-the-best do this. They know th
Customer Centricity
Language: en
Pages: 128
Authors: Peter Fader
Categories: Business planning
Type: BOOK - Published: 2012 - Publisher:

DOWNLOAD EBOOK

Not all customers are created equal. Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: in th
Powerful Phrases for Effective Customer Service
Language: en
Pages: 306
Authors: Renee Evenson
Categories: Business & Economics
Type: BOOK - Published: 2012 - Publisher: AMACOM Div American Mgmt Assn

DOWNLOAD EBOOK

Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always
Wow! That's What I Call Service!
Language: en
Pages: 298
Authors: Don Hales
Categories: Business enterprises
Type: BOOK - Published: 2007-07 - Publisher: Ecademy Press

DOWNLOAD EBOOK

This little book is full of stories about people and businesses that cause customers to fall in love--tales brought together in order that they may serve as an
Customer Mania!
Language: en
Pages: 220
Authors: Kenneth H. Blanchard
Categories: Business & Economics
Type: BOOK - Published: 2004-11-15 - Publisher: Simon and Schuster

DOWNLOAD EBOOK

From one of America's biggest bestselling authors and inspiring business speakers comes the key to creating a people-oriented, performance-driven, customer-firs