Download or read book The Light Touch written by Malcolm L. Kushner and published by Touchstone. This book was released on 1991 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Humor is a powerful management tool, although few business people how how to use it. Malcolm Kushner, a prominent consultant to corporations on the use of humor, presents his easy-to-apply formulas that help command respect and attention, build morale, and create a more productive work environment.