Search Results for: The Politics Of Quality In The Public Sector

In recent years there has been a growth of quality-orientated management projects within public sector organizations. This volume examines the reasons behind th

This book argues that if public services are to be 'reformed' or 'improved', achieving the best possible quality of service is essential. It starts from the pre

The relationship between government, virtue, and wealth has held a special fascination since Aristotle, and the importance of each frames policy debates today i

Filling a gap in project management literature, this book supplies managers and administrators—at all levels of government—with expert guidance on all aspec

By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of