Defusing Hostile Customers Workbook

Defusing Hostile Customers Workbook
Author :
Publisher : Bacal & Associates
Total Pages : 207
Release :
ISBN-10 : 9780968372234
ISBN-13 : 0968372236
Rating : 4/5 (34 Downloads)

Book Synopsis Defusing Hostile Customers Workbook by : Robert Bacal

Download or read book Defusing Hostile Customers Workbook written by Robert Bacal and published by Bacal & Associates. This book was released on 1998 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt:


Defusing Hostile Customers Workbook Related Books

Defusing Hostile Customers Workbook
Language: en
Pages: 207
Authors: Robert Bacal
Categories: Civil service
Type: BOOK - Published: 1998 - Publisher: Bacal & Associates

DOWNLOAD EBOOK

If It Wasn't for the Customers I'd Really Like This Job
Language: en
Pages: 191
Authors: Robert Bacal
Categories: Business & Economics
Type: BOOK - Published: 2011-02-28 - Publisher: Bacal & Associates

DOWNLOAD EBOOK

Bacal provides a practical guide to dealing with nasty, hostile, angry, and even abusive customers. He gives you the skills and confidence to deal with the most
Defusing Hostile Customers Workbook (Third Edition2010)
Language: en
Pages: 192
Authors: Robert Bacal
Categories: Anger
Type: BOOK - Published: 2010-04-06 - Publisher: Bacal & Associates

DOWNLOAD EBOOK

Learn to: save time dealing with unreasonable customers reduce intensity of customer anger increase safety of employees and customers reduce stress related to a
I'm Not Bad, I'm Just Mad
Language: en
Pages: 154
Authors: Lawrence E. Shapiro
Categories: Juvenile Nonfiction
Type: BOOK - Published: 2008 - Publisher: New Harbinger Publications

DOWNLOAD EBOOK

By working through the activities in I'm Not Bad, I'm Just Mad, children with anger control problems can develop better emotional and behavioral control. Kids w
Defusing Angry People
Language: en
Pages: 212
Authors: Kevin Fauteux
Categories: Self-Help
Type: BOOK - Published: 2011 - Publisher:

DOWNLOAD EBOOK

"We have all encountered angry people and each of us has, at times, felt angry. But today, anger seems to have become a more pervasive and sometimes violent pre