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Type: BOOK - Published: 2012-11-12 - Publisher: Routledge
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Type: BOOK - Published: 2023-10-13 - Publisher: Packt Publishing Ltd
Develop and improve the service management capabilities of your organization or business with this comprehensive handbook Key Features A complete, pragmatic gui
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Type: BOOK - Published: 2012-02-11 - Publisher: PHI Learning Pvt. Ltd.
In IT Services, the businesses are managed with a customer-centric approach. This book, through various concepts, processes and stages, explores the need and fr
Language: en
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Type: BOOK - Published: 2010-11-19 - Publisher: Springer
This book offers practical guidance on delivering and managing IT services in an effective and efficient manner by extending the IT Infrastructure Library appro
Language: en
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Pages: 289
Type: BOOK - Published: 2013-12-27 - Publisher: Trafford Publishing
What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you