Download or read book The Milkshake Moment written by Steven S. Little and published by John Wiley & Sons. This book was released on 2010-12-17 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Growth is the central focus of every business, yet many businesses continually find ways to shoot themselves in the foot. In Milkshake Moment, Steven Little shows you how to identify and overcome the stifling behaviors built into your organization and get you back on track to substantive change and real growth. Read Milkshake Moment and find out how to ditch the pointless policies and stupid rules so you can give your customers what they really want; they'll reward you for it.