The Ultimate Online Customer Service Guide

The Ultimate Online Customer Service Guide
Author :
Publisher : John Wiley & Sons
Total Pages : 204
Release :
ISBN-10 : 9781118007655
ISBN-13 : 1118007654
Rating : 4/5 (55 Downloads)

Book Synopsis The Ultimate Online Customer Service Guide by : Marsha Collier

Download or read book The Ultimate Online Customer Service Guide written by Marsha Collier and published by John Wiley & Sons. This book was released on 2010-12-15 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers "happy birthday." They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers. Authentically use social media to connect with customers to boost your bottom line Attract new customers through your online presence Achieve higher GMS (Gross Merchandise Sales) with quality customer service Social media gives you a new and growing realm to distinguish your business. Create a productive presence in this interactive space with The Ultimate Online Customer Service Guide.


The Ultimate Online Customer Service Guide Related Books

The Ultimate Online Customer Service Guide
Language: en
Pages: 204
Authors: Marsha Collier
Categories: Business & Economics
Type: BOOK - Published: 2010-12-15 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with
Net Guide
Language: en
Pages: 24
Authors: Michael Wolff
Categories: Computers
Type: BOOK - Published: 1997 - Publisher: Dell Publishing Company

DOWNLOAD EBOOK

Packed with invaluable advice, "NetGuide" is the most complete guide to what's on the net and how to get there. Get all the facts on all the sites including Ame
A Lapsed Anarchist's Approach to Building a Great Business
Language: en
Pages: 361
Authors: Ari Weinzweig
Categories:
Type: BOOK - Published: 2010-10-15 - Publisher: Zingerman's Press

DOWNLOAD EBOOK

The first in a series of books by Zingerman's co-founding partner Ari Weinzweig examines the basic building blocks of the culture and structure we know now as Z
Library Programs and Services
Language: en
Pages: 406
Authors: G. Edward Evans
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2015-06-30 - Publisher: Bloomsbury Publishing USA

DOWNLOAD EBOOK

Covering every essential topic ranging from circulation and literacy instruction to reference and security, this benchmark text provides an up-to-date, broadly
eBay For Dummies
Language: en
Pages: 408
Authors: Marsha Collier
Categories: Computers
Type: BOOK - Published: 2016-05-23 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

Your must-have guide to buying and selling on eBay Over 160 million buyers can't be wrong! That's how many people are buying on eBay, and that number only conti