Why Satisfied Customers Defect

Why Satisfied Customers Defect
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Publisher :
Total Pages :
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ISBN-10 : 0000956066
ISBN-13 : 9780000956064
Rating : 4/5 (66 Downloads)

Book Synopsis Why Satisfied Customers Defect by : Jones Staff

Download or read book Why Satisfied Customers Defect written by Jones Staff and published by . This book was released on 1995-01-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:


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This book does a tremendous job of bringing to life customer satisfaction and its significance to modern businesses. The numerous examples contained within the